FMI Terms & COnditionsFMI Terms and Conditions


Fluid Metering, Inc. products are certified and sold to comply with written FMI specifications. Only FMI is authorized to modify product claims and specifications. Products are subject to change without notice.





Standard FMI catalog products under most circumstances, may be returned to the FMI factory for credit when still in unused condition, packed in original shipping cartons, and meets current product specifications. All such returns, must have prior FMI customer service authorization before returning. A restocking charge of 15% of original invoice price will be made on each to cover related restocking costs.


Prices are subject to change without notice and prior to order confirmation.


Quantity discounts on standard catalog products purchased in units of ten or more are available. Contact FMI sales department for details.


Prices quoted in writing will remain in effect for 30 days or any other time period stated in the written quotation.


Minimum billing for FMI products is $75.00 domestic and foreign invoice value per order, net of shipping costs and any applicable discounts regardless of price list value of order.


Catalog products are usually shipped within lead times of 5-10 business days after receipt of an order. Due to a high demand for standard catalog products, we offer Expedited Service options, for limited quantities of RH & Q Pump Head and Pump Drive Modules only.


Orders placed for Goods cannot be cancelled and will be shipped and invoiced by FMI per the confirmed delivery schedule. FMI is not responsible for delays beyond its control, including but not limited to, component shortages, delays by its vendors, labor disputes, weather delays or military actions.


All goods are delivered Ex Works, Syosset, NY at which time title and risk of loss shall pass to the Customer.


FMI will assist Customer with arranging transportation via pick-up, prepay and bill, or freight collect. Goods will be packed for domestic shipment unless other packaging arrangements have been mutually agreed upon in writing. All shipping costs and any special packaging are the responsibility of the Customer. Insurance is the responsibility of the Customer. All claims for damaged merchandise should be made with Customer's delivering carrier or insurance company.


Open Account terms - 1% 10 days, net 30, International Sales - cash in advance. Credit Card Payments are accepted, Visa, Master Card, AMEX and Discover. Quoted prices are subject to change for payment terms other than those listed above. All bank charges related to wire transfers and ACH payments are the customer's responsibility.


Customers may establish an open account status by presenting FMI evidence of prompt payment history including: a) three general credit references, b) one or more bank references, c) Fluid Metering, Inc. reserves the right to obtain a credit report from a national reporting agency.

FMI Customer Service Representatives and Technical Support Staff are available Monday through Friday from 8:00 am to 5:30 pm EST. You can also FAX your specifications 24 hours a day to 516-624-8261 or Email us at: